In order to make support  easier and faster, a remote control will be required.

Then, you need to download our remote control tool, and save it to your desktop ( please click on the link below) :

Télémaintenance Golda


Once this tool is running, an ID  will be displayed. Please provide this ID to our support.

FYI, we can NOT access your computer without the ID, password, and if you didn't run the remote control tool.

To join our  support please call  : +33 (0)1 46 25 02 92

A support request form is available on your member area also.